The Bund Riverside Hotel offers 241 air-conditioned rooms, including suites with living areas and bedrooms. Rooms on floors 8 to 15 feature views of the Huangpu River or the city. Amenities include minibars, tea/coffee makers, satellite TVs, and private bathrooms with complimentary toiletries. Some rooms have no windows.
Dining at Zip18
The hotel's onsite restaurant, Zip18, serves creative fusion cuisine for lunch and dinner. Guests can enjoy a Western buffet breakfast on the 17th floor or a Chinese buffet breakfast on the 3rd floor. The bar/lounge offers a selection of drinks.
Spa and Relaxation
Guests can book body or foot massages at the hotel's spa. Additional leisure options include access to a business center, complimentary Wi-Fi, and onsite shopping at the gift shop/newsstand.
Central Shanghai Location
The hotel is a 5-minute walk from East Nanjing Road Subway Station and a 10-minute walk from People's Square. Nearby attractions include The Bund (3.5 km), Yu Garden (1.5 km), and the Shanghai World Financial Center (2 km). Pudong Airport is a 40-minute drive away.
Services and Amenities
The hotel provides a 24-hour business center, limo/town car service, and complimentary newspapers. Meeting rooms and a banquet hall are available for events. Safety features include fire extinguishers, smoke detectors, and first aid kits.
View all
Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Site of the Second Congress of the Communist Party of China
2.5
km
Gallery
Three on the Bund
600 m
Shopping Area
Brilliance Shimao International Plaza
1.5
km
Landmark
The Bund City Sculptures
1.6
km
Public Building
Customs House Shanghai
3.6
km
Aquarium
Shanghai Ocean Aquarium
3.4
km
Convention Centre
Shanghai International Convention Centre
3.4
km
Monument
Monument to the People's Heroes
3.6
km
Landmark
Bund International Architecture Exhibition
3.6
km
Landmark
Heping Fandian
3.6
km
Park
Huangpu Park
3.6
km
Landmark
Shanghai Pudong Development Bank
3.6
km
Nearby
Gallery
Rockbund Art Museum
280 m
Museum
Museum of Illusions
280 m
Gallery
PearlLam Galleries
280 m
Restaurants
LaoFeng Ge Pin Zhen Xuan
40 m
HuangPu District BeiJing East Road 398,XinXieTong International Hotel 3 Floor
La Pasta
430 m
HuaShan Road 2038 3 Floor
The Nest
760 m
6/F
ShangHai South Memory
450 m
6F
Top Pot Bakery
440 m
No.353 Fujian Middle Road
Club Room
1.1
km
199 Nanjing Road East 5F
Beyond the Clouds
570 m
233 Nanjing Road -5th Floor Huangpu District
Lao KeLe ShangHaiCai
470 m
NanJing East Road 299
Gatten Sushi
440 m
7F Yuehui Plaza
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 15 reviews
6.8
6.8/10 based on 127 reviews
Ernest
United Kingdom,
May
2024
7.6/10
I was thrilled to return to this hotel, knowing it would be beautiful and so cozy. The view from the room was amazing, making my stay even more enjoyable. The location was excellent, close to key attractions like the Bund and the East Nanjing metro station, making sightseeing a breeze, but the unexpected surcharge was a downside. The dining experience was just okay, offering a variety of Chinese and international dishes, though not as impressive as previous visits.
Rooms
9.0
The rooms were beautiful and so cozy with a view, just as expected.
Service
6.0
The service was a mix of helpfulness with inquiries and unwelcoming behavior during check-out.
Location
8.0
The location was excellent, near key tourist spots like The Bund and easy access to transport, but the unexpected surcharge was a drawback.
Dining
7.0
The dining experience was average, offering a variety of Chinese and international dishes, not as good as previous visits.
Facilities
8.0
The facilities were good overall, though no specific comments were provided.
Calvin
United States,
May
2024
6.6/10
I had a mixed experience at the hotel. The rooms were perfectly clean and provided with all kinds of useful things, although a bit small for two people and bags. The service was exceptionally unhelpful and lacked compassion, with individuals who hardly understood English. The location was convenient, near the Nanjing East area, with easy access to transportation, but not very attractive. The dining was so-so, with unfriendly staff, and the facilities were decent overall.
Rooms
8.0
The rooms were clean and comfortable with a view, fulfilling basic needs for a cozy stay.
Service
5.0
I found the service to be exceptionally unhelpful and lacking in compassion towards tired travelers.
Location
7.0
The location was convenient with easy access to transportation and key attractions, but lacked charm and standout customer service.
Dining
5.0
The dining options were varied but the staff's demeanor was not welcoming, impacting the overall experience.
Facilities
6.0
The facilities were average and met basic needs without being exceptional.
Charles
United Kingdom,
April
2024
7.0/10
The hotel offers rooms with a view; however, a deposit of 100 is required for internet access. The service was disappointing, with staff being rude and unhelpful. On the positive side, the location is great for exploring the city, and the dining options offer original dishes.
Rooms
7.0
The rooms were okay with a TV and a view.
Service
5.0
The service was disappointing and staff were rude and not helpful.
Location
9.0
The location was great, within walking distance of marketplaces and the waterfront.
Dining
5.0
The dining experience offered original dishes but was poor overall.
Facilities
5.0
The facilities were lacking in service quality.
Trevor
United Kingdom,
April
2024
6.4/10
My stay at the hotel was a mix of positives and negatives. The rooms were nice, clean, and spacious with a view of the Oriental Pearl Tower and the financial district, but they were quite dated with stains on the carpet. The service was somewhat friendly but not very helpful at times. The location was great for exploring Nanjing Road and the city center, offering a nice view of the Bund, yet lacking street lights nearby. The dining experience had a variety of food choices but was somewhat disappointing for non-Chinese options. Overall, the facilities were decent but could be improved.
Rooms
7.0
The rooms were nice, clean, and spacious with a view of the Oriental Pearl Tower and the financial district, but quite dated with stains on the carpet.
Service
5.0
The service was somewhat friendly but not very helpful at times.
Location
8.0
The location was great for exploring Nanjing Road and the city center, with a nice view of the Bund, although lacking street lights nearby.
Dining
6.0
The dining had various choices, but was somewhat disappointing for non-Chinese options.
Facilities
6.0
The facilities were decent but could be improved.
John
United States,
March
2024
7.6/10
My stay at the hotel was really great! The rooms were clean and spacious, offering a fantastic view of Suzhou Creek and the famous Pudong skyscrapers. The staff, while a bit hit and miss, were very helpful and generous with our requests. The location was excellent, close to local attractions, the Bund, and the East Nanjing metro station. However, the dining experience was not the best, with somewhat unfriendly staff and limited options.
Rooms
9.0
The room was clean and spacious with a great view of Suzhou Creek and Pudong skyscrapers. It was not a problem for me as a solo traveler.
Service
7.0
While the service was a bit hit and miss, some staff were extremely helpful and generous, while others were not willing to help, even during heavy rain. There was a lack of compassion for travelers after long journeys.
Location
9.0
The location was fantastic, close to the local attractions, MTR, and a short walk to the Bund and East Nanjing metro station.
Dining
5.0
The dining experience, including breakfast, was not the best with somewhat unfriendly staff and limited options.
Facilities
8.0
The facilities were good overall, with the hotel being close to the famous Bund on the riverfront and East Nanjing Road, making it convenient for travelers.
Amy
United States,
March
2024
6.8/10
My stay at the hotel was a mix of positives and negatives. While the rooms were cold and the hair dryer didn't work properly, the location was excellent with a view of the river and Shanghai skyline. The service was helpful but lacked warmth, and the dining experience was lacking variety and overpriced.
Rooms
5.0
I stayed in a 'city view' room located at the end of the hallway. Unfortunately, it was dirty, especially the furniture.
Service
7.0
The staff was very professional but lacked the warmth we found at other hotels. The slow wifi in rooms was a bit frustrating.
Location
9.0
The hotel's location was excellent, a short walk to the Bund and the East Nanjing metro station. I had a view of the river and the incredible Shanghai skyline.
Dining
5.0
The dining options were poor and lacked variety, especially compared to other hotels in China. The prices were high for what was offered.
Facilities
6.0
Jonathan
United Kingdom,
February
2024
6.4/10
The hotel has a great location near key attractions in Shanghai, but the rooms are dated and not well-maintained. The service was below expectations, falling short in professionalism and friendliness. The dining options were pricey, and some aspects were not up to par. Despite some drawbacks, the location offers easy access to major sights in the city.
Rooms
5.0
The room is very old and not well-maintained, with a hard and smelly bed.
Service
5.0
The service was not professional and sometimes rude, lacking friendliness.
Location
8.0
The hotel is conveniently located near Nanjing East area, providing easy access to buses, metro, and the waterfront.
Dining
6.0
The dining experience was pricey and not as good as expected.
Facilities
5.0
Facilities do not meet modern standards, showing signs of age and wear.
Joan
United Kingdom,
January
2024
7.8/10
The hotel offers a mix of positives like a great view of Pudong but falls short in some areas like the room darkness not meeting typical 4-star standards. The service is top-notch with attentive staff, while the dining options may not cater to all tastes. The location is excellent for getting to key attractions with ease.
Rooms
7.0
The room was clean and reasonably furnished, though slightly dark for a 4-star standard. However, the view of Pudong was fantastic.
Service
9.0
The service was very helpful and generous in accommodating our requests.
Location
9.0
The location is excellent, offering proximity to the Bund and East Nanjing Road, making it convenient to reach key sights and local eateries.
Dining
5.0
The dining options were minimal and low quality, especially if you don't prefer Chinese cuisine.
Facilities
6.0
The facilities were adequate but could use improvement to match the overall service quality.
George
United States,
December
2023
6.8/10
I had a mixed experience at this hotel. While the location is excellent for exploring the attractions and river nearby, the room had a faint smell of cigarettes and was located at the end of the hallway. The service was a bit inconsistent, with some staff being friendly but others not as much. The dining options were just okay, with local fruits available but quite expensive. However, the facilities were decent overall.
Rooms
6.0
The room had a faint smell of cigarettes and was at the end of the hallway.
Service
7.0
The service was a bit inconsistent, with some staff being friendly but others not as much.
Location
9.0
The hotel's location is very good, within walking distance to many attractions and the river.
Dining
5.0
The dining options were just okay, with local fruits available but quite expensive.
Facilities
7.0
The facilities were decent overall.
Great location
Smell of cigarettes
John
United Kingdom,
November
2023
7.4/10
The hotel's location is perfect for exploring Shanghai's iconic sights, while the rooms are clean and offer stunning views. The service is top-notch despite initial issues, and the location is convenient for access to transportation and local dining. The dining options are varied but with unfriendly staff. The facilities are well-equipped, but some elements need improvement.
Rooms
8.0
My room with no windows was surprisingly clean and included an extra bed for convenience, facing the most famous Shanghai landmarks.
Service
7.0
The staff, despite initial hiccups, turned things around with great cooperation and excellent service.
Location
9.0
The hotel's location near the Nanjing East area and the Metro station provides easy access to attractions, with some minor navigation challenges in the surroundings.
Dining
6.0
The breakfast buffet offers a variety of choices, from porridge to dim sums, but interactions with the staff lack friendliness.
Facilities
7.0
The hotel offers a range of facilities, but improvements are needed in service friendliness and responsiveness.
Mike
United States,
September
2023
7.2/10
I had a mixed experience at this hotel. The rooms, despite a bit of a smoke smell, offered a view of the river and the stunning Shanghai skyline. The service was hit or miss, with some unfriendly encounters but also a gesture of apology. The location was convenient, not in the hustle but close to key spots. The dining was average, but the variety was decent. The facilities were satisfactory, but there were minor issues.
Rooms
7.0
The rooms were slightly rough around the edges but had a view of the river and the incredible Shanghai skyline.
Service
6.0
The service had its ups and downs, with some unfriendly staff, but there was an attempt to make up for it with a small gesture.
Location
9.0
The location was excellent, not right in the middle of the action but a short walk to key spots like the Bund and East Nanjing metro station.
Dining
7.0
The dining experience wasn't outstanding, but there was a decent variety of options available.
Facilities
7.0
The facilities were adequate, though there were some minor issues present.
James
United Kingdom,
September
2023
8.0/10
My stay at the hotel had its ups and downs. The rooms offered a fantastic view of the Oriental Pearl Tower and the financial district, plus a convenient 10-minute walk to the Bund, raising the overall experience to a high 4-star level with a panoramic view of Shanghai. However, the initial room without windows was a downside.
Rooms
8.0
I enjoyed the stunning view of the Oriental Pearl Tower and the financial district from my room. The easy access to the Bund was a bonus.
Service
5.0
The service, particularly at checkout, left much to be desired. Despite daily complaints, the staff, led by the desk manager, seemed indifferent and unhelpful after a long journey.
Location
9.0
The hotel's location was excellent, near the pedestrian street and close to the Bund and East Nanjing Road. It offered great value for the proximity to downtown attractions.
Dining
7.0
The dining experience provided a variety of options from porridge to smoked salmon, though the price at 78 cny might not suit everyone.
Facilities
8.0
The facilities were up to par, offering organic vegetables for a healthy dining option.
Great location
Unhelpful service
Ann
United Kingdom,
August
2023
6.6/10
I had a mixed experience at the hotel. The view of the Oriental Pearl Tower and the financial district from the room and the short 10-minute walk to the Bund were impressive. However, the rooms were quite dated with stains on the carpet and overall cleanliness issues, especially with the furniture. The service was professional but lacked warmth compared to other hotels I've visited in China. The location was decent, situated between The Bund and the People's Square, with convenient access to the metro, but the immediate surroundings were not the nicest. The dining options had some variety, but if you're not a fan of Chinese food, choices might be limited.
Rooms
6.0
The rooms had a view of the Oriental Pearl Tower and financial district, but were quite dated with cleanliness issues.
Service
7.0
The service was professional but lacked the warmth I expected, with slow Wi-Fi in the rooms.
Location
6.0
The location was decent between The Bund and the People's Square, with access to the metro, but the immediate surroundings were not the best.
Dining
7.0
The dining options had some variety, but could be limited if you don't enjoy Chinese food.
Facilities
7.0
The facilities were adequate but not exceptional.
view
cleanliness issues
Henry
United Kingdom,
August
2023
8.0/10
The hotel offers rooms with good facilities and a great view overlooking Suzhou Creek and Pudong's famous skyscrapers, although a 100 deposit is required for the internet hub. The location is convenient near the Nanjing East area with easy access to buses, metro, and walking distance to the waterfront, providing a nice downtown view without noise issues. The service, however, was described as uncompassionate towards tired travelers and lacking in helpfulness, while the dining options were considered unfriendly and overpriced with limited choices.
Rooms
8.0
The rooms are good, quiet enough, with a good view and very close to the shopping center.
Service
5.0
The service was reported to be unfriendly and unhelpful, lacking compassion towards tired travelers.
Location
9.0
The location is very good within walking distance to the Bund River esplanade, subway stations, and other attractions.
Dining
5.0
The dining experience was considered too simple and overpriced with unfriendly staff.
Facilities
7.0
The facilities provided were relatively near the subway and convenient for travel.
Lawrence
United Kingdom,
June
2023
6.0/10
I had a mixed experience at the hotel. On the positive side, the room had a view of the Oriental Pearl Tower and the financial district, and it was within a 10-minute walk to the Bund. However, the rooms were small and in need of renovation. The service was lacking, with issues like not receiving a receipt for an incorrect charge and encountering rude and unhelpful staff. The location was convenient, situated near the East Nanjing Station with easy access to transportation, but the area lacked proper street lighting. The dining options were varied but the staff was unfriendly. The facilities were average, providing a few amenities but nothing extraordinary.
Rooms
7.0
The room had a view of the Oriental Pearl Tower and the financial district. Although a bit small, it was comfortable enough for two people and luggage.
Service
5.0
The service was not very attentive, and there were issues like not receiving a receipt for an incorrect charge and encountering rude staff.
Location
6.0
The hotel is located between the Bund and the People's Square, making it a decent location for exploring. However, the area lacks proper street lighting.
Dining
5.0
The dining options were varied with dishes like porridge, breads, dimsums, and more, but the staff was unfriendly.
Facilities
6.0
The facilities were average and nothing extraordinary was provided.